According to reports, after a conversation with the EU Commission and the National Consumer Protection Agency, Amazon promised to make its business operations in line with EU consumer protection rules: Amazon e -commerce website was rectified last Friday, allowing European users to be easier to be easier Land cancel its payment “Prime” service.
The rectification is mainly to respond to complaints from the European Consumer Organization (Beuc), Norwegian Consumer Council and Cross -Atlantic Consumer Dialogue Organization in April 2021: Amazon Prime members’ withdrawal processes are too complicated. Amazon sets up complex navigation menus and The intricate words, confusing choices and repeated reminders make consumers unable to unsubscribe Prime membership services easily.
In order to abide by the EU consumer protection rules and instructions including unfair business behavior, Amazon simplified the withdrawal process of the EU PRIME member users last Friday to provide users with a conspicuous and clear “canceling subscription” button. Two times you can cancel Amazon Prime. Amazon has promised to implement these changes on all websites and all devices (desktop machines, mobile phones and tablets) operating within its EU.