According to statistics provided by ECOMMERCENWS: Last year, Germany’s parcels were returned, totaling about 530 million parcels and 1.3 billion pieces of goods.
91%of the 1.3 billion pieces of goods were returned, and 91%were clothes or shoes. According to researchers, only one -tenth of the German online stores charges return fees, which is much lower than other parts of Europe. This is one of the reasons why many orders are returned.
Only 1%of the refunded goods were treated as waste, and more than 93%of products were immediately resold as new products. The remaining items are provided as second -hand products to donate or sell them to industrial users. Researchers said, “In Germany, the average transport and processing costs for each return of goods are 6.95 euros, and the return rate of refunding products is also very low, which makes the return cost lower than competitors, which has brought competitive advantages to the German e -commerce industry. “